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​How can ATL 311 help you today?

Submit a Case
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Solid Waste Calendar
APD Complaint
Make a Payment
Citizen Resources
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FAQ's
ATL311's mission is to provide the public with simple and convenient access to all City
of Atlanta government services and information while offering quality service that
emphasizes Accountability, Responsiveness, and Efficiency.

Quick Links

Potholes
Registering a New Business in the City of Atlanta
Business License Renewal-City of Atlanta
I Failed to Appear at Court
Request New or Cancel Trash and Recycling Service
Missed Residential Garbage
Bulk Collection Request
Missing Garbage Cart
Adopt a Spot/Street Program
Customer Report a Burst Pipe Turn Off Water - Small Meter
When is my court date and time?
Non-Emergency Traffic Signal Repair
Emergency Signs and Pole Repair Replacement
Emergency Traffic Signal Repair
Potholes
Business License Renewal-City of Atlanta
Missed Residential Garbage
DWM - Account Information for Water And Sewer Account
Bulk Collection Request
Customer Report a Burst Pipe Turn Off Water - Small Meter
Missing Garbage Cart
Emergency Signs and Pole Repair Replacement
I Failed to Appear at Court
Account Information For Active Water And Sewer Account
Emergency Traffic Signal Repair
Atlanta City Hall
Customer Reports a Leaking or Damaged Fire Hydrant
Damaged Garbage Cart Replacement
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Business
Resources for new and existing business owners or companies interested in supplying goods/services to the City of Atlanta.
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Emergency Services
Find information regarding emergency preparedness and weather related emergencies.
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Film and Entertainment
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Garbage, Recycling, and Graffiti
We offer a variety of residential collection & recycling services and solutions in Atlanta, GA neighborhoods.
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Government
Find resources for federal and state laws, courts and records.
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Housing, Buildings, and Construction
Stay up to date on building codes, home owner information and housing assistance.
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Parks and Trees
Handles park maintenance requests, fallen trees, inspection requests and more.
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Public Safety
Public Safety works with all levels of government to provide a safe environment for residents and visitors to our city.
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Recreation and Event Planning
Plan your next community event with information and permit requests.
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Streets and Sidewalks
Report and request bridge and street repair or sidewalk inspection.
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Supportive Services
The ATL311, Supportive Services team receive community referrals for non-emergency quality of life concerns related to mental health, substance use, extreme poverty, homelessness, and public health.
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Traffic and Parking
Make driving in Atlanta a breeze with our information. Find everything you need to know about Atlanta traffic and parking.
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Utilities
Explore local utility services and information for reporting issues.
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Moving Atlanta Forward
Contact Us

ATL311 Customer Service

Email: atl311@atlantaga.gov

Call: 3-1-1 or 404-546-0311

Fax: 404-221-9518

Services for Accessibility Georgia Relay – Dial 711

Office Hours: Monday - Friday 7am - midnight

Have a question? Reach us here

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ATL311 Mobile App

With the ATL311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and start requesting some of the City's most popular services.

Google Play App Store